HSC provides complete loss mitigation fulfillment services and customer contact (outreach and inbound), data collection, file review and preparation, document execution and final resolution (Forbearance, HAMP, HAFA or DIL).
Loss Mitigation Services
- Borrower outreach programs
- Forbearance
- Customer hardship
- ARM adjustments
- Work-outs
- Loan modifications
- Short sales
- Deed in lieu
Loss Mitigation Functions
- Customer contact services
- Borrower interview/data acquisition
- Processing and fulfillment
- Document management
(distribution, collection, review and imaging). - Quality control reviews